Order Status
Has my order shipped?
Orders ship 1-2 business days ARO. You will get an email with acceptance and confirmation number.
How do I change quantities or cancel an item in my order?

 Please email [email protected] and include confirmation number.

How do I track my order?

Simply use the USPS tracking number provided.

My order never arrived.
Please the USPS tracking number provided to trace shipment.
An item is missing from my shipment.
Please email back stating confirmation number and item description to [email protected]
My product is missing parts?
Please email back stating confirmation number and item description to [email protected]
When will my backorder arrive?
Any BO’s status will be addressed on confirmation email
My Account
How do I create an account?
Your account will be created automatically at checkout.
How do I edit my account information?
Through your login
How much is my shipping?
Domestic shipping charges are a flat $6.95 regardless of quantity
I forgot my password.
For security reasons passwords are not saved by Battrx. You must re-establish a new account if password is lost.
How do I return my product?
With a company issued RGA referencing your confirmation number.
I received the wrong product.
Batteries are an electrical consumable and can not be sold as new when opened regardless of use.
What is your return policy?
Returned goods must be in original sealed packaging otherwise they are considered used and must be recycled.
When will my order ship?
1-2 business days ARO
International Shipping
Do you ship to my country?
Battrx will ship to any country that will deliver in conjunction with the USPS.
What are my payment choices?
We accept V, MC, AXP, Discover & PayPal.
When will my order ship and what are my shipping charges?
Your order ships in 2-3 business days. Shipping is a flat $23.95 regardless of purchase quantity.
What is the return policy?
Material must be new and in original packaging.
My Account
Guarantees
Battrx cells are guaranteed to meet or exceed stated amperage upon initial charge.
Low Price Guarantee
We guarantee the BEST pricing on solderless mechanically connectable cells and connectors
Privacy Policy
We do not now nor will we ever sell your contact information to a third party.
Security
All site security is through internationally acclaimed security company Sitelock.
Pricing and Billing
Do I have to pay sales tax?
No we take responsibility for state sales taxes
I have a question on my charges.
Please email question  including confirmation number to email address provided.
I need a copy of my receipt/invoice.
Please email request  including confirmation number to email address provided.
When will my credit appear on my account?
Credits take 1-2 business days to process
When will my credit appear on my account?
Credit and charges appear in 1-2 hours after submission.
Buyer’s Guide
How do I buy/redeem a gift certificate?
Gift certificates are presently not available
How do I find my product?
Your product is found by typing it’s name or description into the search box on the home page
How do I navigate the site?
Site navigation is either through point and click or utilization of search box on the home page.
How do I use a coupon?
Coupon codes are redeemed at final checkout.

Additional Support

Joe Krzywicki, President
Battrx LLC
Battrx.com

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Proudly assembled, stocked and shipped in the USA for unparalleled customer service. Email: [email protected] or call 267-221-7375 for Assistance

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